Aghian Alsharaa

Dental Operations & Production Manager

UAE

Profile summary

Accomplished Dental Operations and Production Manager with 7 years of progressive experience in laboratory operations, quality assurance, and clinical coordination across the GCC and international markets. Directing quality systems across high-volume dental laboratories, supervising multidisciplinary technical teams, and improving workflow efficiency through structured production planning. Committed to maintaining high standards in prosthetic manufacturing while ensuring compliance with healthcare regulations.

Career highlights

Dental Laboratory Operations: Oversaw laboratory activities including case planning and workflow distribution while supervising multidisciplinary technicians to maintain manufacturing standards.

Quality Assurance Systems: Directed quality systems across two high volume dental laboratories, supervising 37 technicians and administrative staff to reduce defect rates by 15%.

Production Efficiency: Led laboratory team and supervised full production cycles, improving laboratory efficiency by 20% through workflow restructuring.

Sales And Technical Support: Designed crowns, bridges, and retainers using CAD/CAM systems while preparing product comparison materials that contributed to a 25% sales increase.

Key skills

SkillsLaboratory Operations Management Production Planning & Workflow Coordination Quality Assurance & Continuous Improvement Inventory Control & Supply Chain Coordination Healthcare Regulatory Compliance Team Leadership & Staff Development Digital Dentistry & CAD/CAM Systems Customer & Dentist Relationship Management Cost Awareness & Process Efficiency Operations Management Production Planning Quality Control Regulatory Compliance Workflow Coordination Prosthetic Fabrication CAD/CAM Systems Clinical Coordination Laboratory Operations

Professional experience

Lab ManagerSep 2024 - Present
Dynamic Dental LaboratoryAbu Dhabi

Directs daily laboratory operations in Abu Dhabi, managing production schedules and multi-department workflows. Coordinates clinical requirements with dental professionals while overseeing quality control standards for prosthetic fabrication.

  • Supervises multidisciplinary technicians to maintain manufacturing standards.
  • Reviews completed cases for final quality assurance and accuracy.
  • Builds structured production plans for consistent turnaround times.
  • Manages workflow distribution across all laboratory departments.
Clinic ManagerJun 2024 - Sep 2024
Mediverse PolyclinicDubai

Directed daily healthcare operations for clinical staff, managing workflow scheduling and regulatory compliance standards across departments. Established structured procedures for internal laboratory coordination to maintain patient service standards.

  • Managed daily clinic operations, staff scheduling, and patient flow optimization.
  • Ensured compliance with healthcare authority requirements and internal safety procedures.
  • Improved coordination between clinic departments and the in-house laboratory.
Lab ManagerNov 2023 - Apr 2024
Hitech Dental LabAbu Dhabi

Managed laboratory operations, directing an 11-person team through the full production cycle from case receipt to delivery. Controlled daily workflows, maintained production standards, and coordinated quality control processes across technical departments.

  • Restructured workflow processes, resulting in a 20% increase in laboratory efficiency.
  • Strengthened quality checkpoints to minimize remakes and adjustments.
Quality ManagerMar 2022 - Nov 2023
Diamond Dental Lab & Elite Dental LabDubai
  • Directed quality systems across two high-volume dental laboratories.
  • Supervised 37 technicians and administrative staff.
  • Reduced defect rates by 15% through structured inspection protocols.
Dental Lab Technician / Scientific RepresentativeMay 2021 - Mar 2022
Oral Dental Lab & Rayyan MeDentIraq
  • Designed crowns, bridges, and retainers using CAD/CAM systems.
  • Prepared product comparison materials contributing to a 25% sales increase.
Dental TechnicianJan 2018 - Jan 2020
Hisham Salhani LaboratoryDamascus
  • Produced crowns and bridges following prescribed technical standards.
  • Designed wax-up models for dental prosthetics production.

Education

Executive Master of Business Administration (EMBA)
Syrian Virtual University
  • Executive Master of Business Administration (EMBA) – Syrian Virtual University (In Progress)
Bachelor of General Dentistry
International University of Science and Technology
  • Bachelor of General Dentistry – International University of Science and Technology
Diploma in Prosthodontics
Palestine Technical Institute
  • Diploma in Prosthodontics – Palestine Technical Institute